-
Home
- About us
- Payment Systems
- How we regulate
- Our work
-
News & Updates
-
Latest news
-
News
- The PSR is up and running
- PSR decision on Bacs request to extend the date for compliance with PSR Specific Direction 2 on competitive procurement of central infrastructure
- Our annual reports on whistleblowing disclosures
- New Chair of Payment Systems Regulator Panel confirmed
- PSR directions to start from 30 April 2015
- Industry code of conduct for indirect access - our response
- An update on our access work
- CMA retail banking investigation - our response
- Statement on card schemes subject to domestic interchange fee caps in the UK
- PSR statement on European Union referendum result
- A year in review: PSR publishes its Annual Report
- Changes to PSR General Directions 2, 3 and 4
- Statement regarding the acquisition of Vocalink by Mastercard Incorporated
- Report shows PSR is opening up payment systems and helping new players enter the banking sector
- Payment Systems Regulator appoints Ruth Evans as chair of the Payments Strategy Forum
- Payments infrastructure needs reform, says regulator
- PSR issues final guidance on EU payment card legislation
- Payment Systems Regulator publishes annual report and accounts for year ending 31 March 2015
- The year ahead: Payment Systems Regulator publishes annual plan
- PSR responds to updated code of conduct for indirect access
- Payments industry going through biggest shake-up in a generation
- Clarification on timetable for PSR fees
- Simon Ricketts appointed as Non-Executive Director to the Payments Systems Regulator Board
- PSR encourages all users of payment services to take part in the Payment Strategy Forum's consultation on the future of UK payments
- PSR issues public censure on Cheque and Credit Clearing Company Ltd
- PSR consults on Regulatory Fees 2018/19
- PSR’s annual monitoring: CASS’s compliance with the Payment Account Regulations 2015
- Our response to concerns about the future of Britain's free-to-use ATM network
- PSR responds to LINK’s announcement of changes to the UK’s ATM network
- Payment Systems Regulator confirms plans to protect victims of payment scams
- PSR responds to UK Finance's annual fraud figures for 2017
- Consolidation of UK Payment Systems Operators
- PSR’s approach to financial services legislation under the European Union (Withdrawal) Act
- Payment Systems Regulator comments on concerns about free-to-use ATM closures
- Payment Systems Regulator responds to LINK's announcement on interchange rate implementation
- Payment Systems Regulator announces market review into card-acquiring services
- PSR responds to LINK's first ATM Footprint Report
- PSR responds to UK Finance's fraud data
- Chair announced for new delivery group to oversee proposed consolidation of Bacs, Faster Payments Service and Cheque and Credit Clearing Company
- Payments UK looking for views on industry code of conduct for indirect access
- PSR sets out how it will regulate the new EU Interchange Fee Regulation in the UK
- PSR appoints Paul Smith as Head of Policy
- Banks should sell their stake in UK payments infrastructure to help increase innovation and competition
- New report shines a light on the supply of indirect access to payment systems
- PSR meets important Forum milestone
- PSR welcomes today’s publication of an industry code to protect consumers against authorised push payment (APP) scams
- PSR responds to second Footprint Report from LINK
- PSR responds to third ATM Footprint Report from LINK
- Payment Systems Regulator welcomes appointment of first chair of New Payment System Operator
- PSR responds to Bank of England announcement on blueprint for new UK Real Time Gross Settlements service
- PSR responds to Bank of England announcement on extending access to RTGS accounts for non-bank payments service providers
- PSR responds to Bank of England plans to extend access to central bank money to non-banks
- FCA and PSR Boards appoint new members to decision-making committees, including new chair and two deputy chairs
- PSR responds to the interim Access to Cash Review
- PSR confirms market review into card-acquiring services
- 2017/18: A year of substantial progress
- Shaping the future of data in payment systems
- Payment Systems Regulator receives super-complaint from Which? on safeguards in the market for push payments
- Access all areas: Supply of indirect access to payment systems improving says regulator
- Payment Systems Regulator publishes Annual Plan 2018/19
- Delivery plan announced for the consolidation of the operators of BACS, Faster payments Service and Cheque and Credit Clearing
- New Payment System Operator formed
- Charles Randell CBE appointed new Chair of the Payment Systems Regulator
- 2017 set to be a record breaking year for access to payment systems
- PSR paves the way for competition in payment systems infrastructure
- Payment Systems Regulator sets out progress on work to tackle payment scams
- New Payment Systems Regulator puts customers and payments users at the heart of the £75 trillion UK payment systems industry
- The PSR confirms how it will monitor and enforce new EU rules on access to payment systems
- PSR publishes Annual Plan and outlines three new important pieces of work
- An update on our work to tackle payment scams
- Making a difference: Payment Systems Regulator publishes its annual report
- PSR kick-starts industry-wide effort to tackle payment scams
- Another record year for access to payment systems; trend to continue into 2018
- PSR takes 'generational' step towards wholesale change of the payments infrastructure
- PSR sets out how it will identify payment system operators' role in tackling payment scams
- Financial services firms need to make merchant service charges more transparent, says regulator
- Payment Systems Regulator confirms members of the new strategy-setting Payments Strategy Forum
- Payment Systems Regulator welcomes Natalie Ceeney's review into access to cash
- PSR responds to UK Finance’s annual fraud figures for 2018
- PSR publishes Annual Plan 2019/20
- PSR responds to HM Treasury's commitment to protecting cash access
- More improvements as new participants join payment systems
- Joint statement from the PSR, FCA, PRA and CMA about regulatory coordination
- PSR annual report and accounts 2018-19: press release
- PSR publishes detailed research into how people and business access cash
- PSR seeks feedback on its updated Powers and Procedures Guidance
- PSR responds to LINK's new pilot and High Street Protected Scheme
- Payment Systems Regulator Board announces Chris Hemsley as Managing Director
- Payment Systems Regulator sets date for implementation of Confirmation of Payee
- PSR welcomes new industry code that protects people from APP scams
- Payment Systems Regulator opens follow-up consultation on Confirmation of Payee
- PSR welcomes major boost in protection from Authorised Push Payment scams, to begin in May 2019
- PSR opens consultation for Confirmation of Payee
- PSR to explore opening up access to data in the UK’s new payments architecture
- PSR responds to Which?'s report on cash access
- PSR responds to UK Finance's latest fraud report
- Payment Systems Regulator responds to UK Finance's local access to cash initiatives
- PSR responds to Barclays’s announcement about the removal of cash withdrawal services from Post Office branches
- PSR responds to Competition and Markets Authority’s approval to create New Payments Systems Operator
- Warning about fraudsters posing as PSR employees
- PSR appoints Genevieve Marjoribanks as new Head of Policy
- PSR seeks views on competition and innovation in the UK’s New Payments Architecture
- PSR revises Directions for regulated parties
- Payment Systems Regulator publishes Annual Plan and Budget for year 2020/21
- PSR responds to the Lending Standards Board's summary report on the CRM code
- The Financial Services Regulatory Initiatives Forum launches Grid to help financial firms’ planning
- Payment Systems Regulator appoints two new senior advisers
- PSR publishes updated Powers and Procedures Guidance (PPG) for regulated firms
- PSR announces development of new strategy for a changing world
- Payment Systems Regulator publishes Annual Report and Accounts for 2019/20
- PSR announces provisional findings of card acquiring market review
- Financial regulators publish updated Regulatory Initiatives Grid
- PSR consults on ways to reduce risks to the successful renewal of the UK’s interbank payment systems
- The PSR plans to bolster protections in payments
-
Announcements
- PSR decision on Faster Payments Scheme request to extend the date for compliance with PSR Specific Direction 3 on competitive procurement of central infrastructure
- Review of Specific Direction 8 (LINK)
- Consolidation of UK retail payment systems is now complete
- Andrew Bailey appointed as Non-Executive Director to the PSR Board
- HM Treasury publishes Payments Accounts (Amendment) (EU Exit) Regulations 2018: draft statutory instrument
- New Head of Policy and Chief Economist start work at the PSR
- PSR update on its market review into the supply of card-acquiring services
- PSR and FCA Boards appoint new members to decision-making committees
- Hannah Nixon to leave the Payment Systems Regulator
- PSR announces appointments to the PSR Board
- Update on publication of the card-acquiring market review interim report
- PSR's annual monitoring 2019: CASS's compliance with the Payment Account Regulations 2015
- PSR update on its approach to the profitability analysis for its market review into card-acquiring services
- The transformation of payments - Chris Hemsley gives inaugural speech as PSR Managing Director
- Joint statement from the FCA, BoE, PRA, CMA, PSR on the launch of the Financial Services Regulatory Initiatives Forum
- PSR confirms changes to its board
- PSR and FCA respond to the CMA’s guidance on business cooperation under competition law
- Supplier relief due to COVID-19
- Update on our Call for input: Competition and Innovation in the UK's New Payments Architecture
- PSR Board confirms appointment of non-executive director
- An update on the implementation of Confirmation of Payee
- PSR announces development of new strategy for a changing world
- The FCA’s and PSR’s joint approach to Access to Cash
- Update on our work supporting cash access during the COVID-19 pandemic
- PSR confirms widespread implementation of name-checking system, Confirmation of Payee
- Update on Annual Report and Accounts 2019/20
- Consumer protection: Driving innovation and competition in real-time payments
- PSR’s annual monitoring 2020: CASS’s compliance with the Payment Account Regulations 2015
-
Publications
- Legislative update: cheque imaging and payment systems access
- PSR quarterly update Summer 2020
- Payment Systems Regulator appoints Ofgem’s Hannah Nixon as managing director
- PSR industry consultation event
- Payment Systems Regulator completes leadership team with three senior appointments
- The Payment Systems Regulator sets out how it will regulate the £75 trillion industry that underpins UK’s everyday financial activity
- Payments Strategy Forum working group confirmed
- PSR consultation event – watch in full
- CP14/26: Regulatory fees and levies: policy proposals for 2015/16
- Developing the Payments Strategy Forum
- Timeframe extended for responding to consultation on PSR fees
- Latest legislative changes
- Tender for international comparisons of payment systems - research
- New appointments to the PSR Board
- Application of the IFR: phase 1 final guidance
- Provisional determination of card schemes that are subject to domestic interchange fee caps in the UK
- PSR CP 16/4: Our approach to handling applications under sections 56 and 57 FSBRA
- Update on the Forum
- Panel vacancy - Representative of Large Corporate Users of Payment Systems
- PSR CP16/5: Our proposed method for allocating the money we retain from financial penalties that we have imposed
- Hannah Nixon's speech at the Payments Strategy Forum's Final Strategy launch event
- Statement on card schemes subject to domestic interchange fee caps in the UK in 2017/18
- Statement from the PSO Delivery Group
- Recruitment: non-executive director for the PSR board
- Annual Plan Launch Event
- PSR annual plan launch event highlights
- John Griffith-Jones confirms plan to leave the PSR and FCA in March 2018
- The PSR Panel announces appointment of six new members
- PSR receives first application under section 57 FSBRA
- Statement on card schemes subject to domestic interchange fee caps in the UK in 2018
- Responses to CP 17/44: PSR regulatory fees
- The PSR's 2018 information notices issued in relation to monitoring of article 5 of the EU Interchange Fee Regulation
- PSR responds to launch of the Payments Strategy Forum's draft strategy
- Regional stakeholder events: Leeds and Edinburgh
- PSR goes on the road: regional events announced for Leeds and Edinburgh
- Forum Documents
- PSR PS 15/2: Final Guidance - Competition Act 1998 & Market Reviews, Market Studies and Market Investigation References
- Forum starts work on issues raised by Payments Community
- The application of the Interchange Fee Regulation in the UK
- Forum moves from set-up to implementation
- The Forum updates the Payments Community - January 2016
- PSR CP 16/1: The application of the Payment Accounts Regulations in the UK
- Statement on indirect access and governance requirements for card payment systems
- PS 16/2: The application of the Payment Accounts Regulations in the UK
- Payments Community Roundtable Documents
- PSR responds to perceptions survey
- Launch of PSR's Annual Plan 2019-20
-
News
-
Thought pieces
-
Thought pieces
- Making sure payment systems are fit to face unprecedented challenges
- Getting the right outcomes for the victims of APP scams
- The role of regulators in stimulating innovation
- Innovation: the ancient process central to economic growth
- Challenges to innovation
- Was sliced bread really the best thing?
- When market incentives fail consumers, the PSR must lead the way
- From consultation to inclusive design – the power of lived experience
- Competition... the final frontier?
- Video - The role of competition and the need for regulation
- Competition in Payments: One Size Does Not Fit All
- Video - The role of innovation in promoting competition that benefits consumers
- Should we maintain a cash system at any cost?
- How do we ensure that people and businesses can make the payments they need and want to in all circumstances?
- What's a payment worth to you?
- Choosing how to pay: how it works in South Korea
- If card payments are so good, why would I use anything else?
- Dimensions of choice in payments
- How do you solve a problem like protections in interbank payments?
- Competition - something to create benefits, not a benefit in itself
- Supporting the successful renewal of the UK’s interbank payment systems
-
Thought pieces
-
Speeches
-
Speeches
- Chris Hemsley's inaugural speech as the PSR's Managing Director - The transformation of payments
- Genevieve Marjoribanks Payment Systems Innovation and Regulation Summit speech - 3 June 2020
- Genevieve Marjoribanks Westminster Business eForum speech – 19 May 2020
- Chris Hemsley's speech at the Westminster Business Forum - 23 January 2020
- Chris Hemsley's speech at Which?'s Cash Summit - 12 June 2019
- Matthew Cherry's speech for PSE Consulting Merchant Acquiring Conference, 14 November 2018
- Hannah Nixon's keynote speech - Annual Plan 2018/19 launch event
- Carole Begent’s speaker notes for the BLP and BIICL ‘Competition in Financial Services’ Conference
- Hannah Nixon's speech at the Payments Strategy Forum event
- Paul Smith's speech at the Payments Innovation Conference in South Africa
- Hannah Nixon's speech at the New Payment System Operator Update
- Paul Smith's speech at at the International Cards and Payments Conference 2017
- Hannah Nixon's speech at the PSR's Annual Plan launch event 2017
- The launch of ClearBank
- The regulatory challenges ahead - speech by Hannah Nixon at the Westminster Business Forum
- Hannah Nixon's keynote speech at the BBA Future of Payments Conference 2016
- UK payments sector - a perfect storm for new ideas and innovation
- Competition in the Payments Sector – a year in review of the PSR
- Paul Smith's speech at the Building Societies Association
- A tale of two market reviews
- From paper to reality
- Welcome from Hannah Nixon
- Opening remarks from Ruth Evans, chair of the Payments Strategy Forum
- The innovation challenge
- PayExpo 2015 Future of Payments Summit - keynote speech by Mark Falcon
- Mark Falcon's speech at the Association of Foreign Banks International Banking Conference
- A new regulator for a new world
- Payment systems: the regulatory challenge
- The future of payment systems – and the PSR
-
Speeches
-
Latest news
-
Publications
-
News
- PSR responds to CMA
- Payments Strategy Forum: call for members
- Information requests from the PSR in relation to the EU Interchange Fee Regulation
- Super-complaint from Which?
- Survey for payment service providers
- Access and governance report 2015
- Business Impact Target 2018
- PSR and Bank of England joint statement on PSODG report
- Protocol between the Financial Conduct Authority and the Payment Systems Regulator on the enforcement of Regulation 105 of the Payment Services Regulations 2017
- Review of the PSR Board's effectiveness
- Access and governance report on payment systems 2017
- New Payment System Operator
- Which? authorised push payment super-complaint: our response
- Access and governance report on payment systems 2018 - update on progress
- The Business Impact Target 2017
- Factsheet - Access and governance report on payment systems 2018
- New Payment System Operator (NPSO) replies to PSR's open letter
- Factsheet - PSR response to Which? super-complaint
- Access and governance report - Annex: The operator's progress in 2016
- Access and governance report 2017 - factsheet
- Payments Strategy Forum: Roundtable Presentation - January 2016
- Payments Community Briefing Document - January 2016
- First Forum meeting - draft minutes
- PSR quarterly update Summer 2020
-
Consultations
- PSR CP 15/1: PSR competition concurrency guidance
- PSR CP 16/4: Draft guidance on our approach to handling applications under sections 56 and 57 FSBRA
- PSR CP16/4: Consultation paper on our approach to handling applications under sections 56 and 57 FSBRA
- PSR regulatory fees 2015/16 (CP15/26)
- CP 16/35: PSR regulatory fees 2017/18
- CP18/2 - Draft Specific Direction 8 - protected ATMs
- PSR CP 15/2: Voluntary redress schemes in competition cases
- CP 15/44: PSR regulatory fees 2016/17
- PSR CP 16/1 - Guidance on the PSR's approach for designation of alternative switching schemes under the Payment Accounts Regulations 2015
- PSR CP 16/1 - Consultation paper on the application of the Payment Accounts Regulations in respect of alternative arrangements
- Proposed changes to the reporting requirements for General Directions 2, 3 and 4
- CP16/11: PSR regulatory fees 2016/17
- CP 16/3: The application of the IFR - Phase 2 draft guidance
- CP16/3: The application of the Interchange Fee Regulation in the UK: Phase 2
- Onshoring EU Regulatory Technical Standards under the Interchange Fee Regulation
- CP 19/1 - Draft Specific Direction 4 - Competitive procurement of central infratructure
- CP19/2 - Draft Specific Direction 9 - Crisis Communications (Visa)
- MR 18/1.3 - consultation on our proposed pass-through analysis
- PSR MR18/1.1 - Draft Terms of Reference: Market review into the supply of card-acquiring services
- Discussion Paper: Data in the Payments Industry
- Authorised push payment scams – PSR led work
- CP 15/14 - FCA regulated fees & levies: rates proposals 2015/16
- CP 17/44: PSR regulatory fees
- APP Scams - Annexes
- Review of the PSR Directions made in 2015 - Directions on access, governance and participants’ relationships with the PSR (General Directions 1-6 and Specific Direction 1)
- Supplementary document to FCA CP 15/14 on PSR fees
- Factsheet - Authorised push payment scams – PSR led work
- CP18/8: PSR regulatory fees
- Lipis report on international fraud practices
- PSR CP 14/1: A new regulatory framework for payment systems in the UK
- Stopping the scammers - an infographic
- PSR CP17/1: Direct Debit Facilities Management – Switching service provider
- CP 17/30: PSR regulatory fees 2018/19
- CP 17/9: PSR regulatory fees 2017/18
- Authorised push payment scams: the role of operators - draft Terms of Reference
- PSR CP16/5: Draft Financial Penalty Scheme
- Authorised push payment scams - the role of operators: Call for input from PSPs
- CP 15/3 - The application of the Interchange Fee Regulation in the UK: Phase 1
- PSR CP 14/1 - Factsheet
- Annex 3 - letter from GoCardless
- PSR CP16/5: Consultation paper on our proposed method for allocating the money we retain from financial penalties that we have imposed
- GC 15/2 - Guidance on the PSR’s approach as a competent authority for the EU Interchange Fee Regulation
- Call for Input: Card Payment Systems
- The Payment Services Regulations 2017 – the PSR’s draft approach to monitoring and enforcement
- CP19/4 - Confirmation of Payee - Response to the first consultation and draft specific direction for further consultation
- CP 18/4 - Responses to our consultation on general directions for the implementation of Confirmation of Payee
- CP19/5 - Call for views: Review of the structure of LINK interchange fees
- MR18/1.4 - Consultation on our proposed approach to the merchant survey
- CP19/6 - Call for views: The PSR’s research into cash access, use and acceptance
- CP19/6 - Appendices to full research report into cash research
- CP19/6 - Full research report into cash access, use and acceptance
- CP 18/4 - Consultation on general directions for the implementation of Confirmation of Payee
- CP19/7 - PSR Powers and Procedures Guidance Consultation
- Decision on the review into our 'day one' Directions and CP19/3 - Consultation on proposed Directions
- CP20/1- Confirmation of Payee: Proposal to vary Specific Direction 10
- CP20/1: Proposal to vary Specific Direction 10 - Stakeholder submissions to consultation
- Full responses to our Call for Views on our first annual review Specific Direction 8
- CP20/2 - Call for input: Competition and Innovation in the UK's New Payments Architecture
- Full responses to our consultation on our Powers and Procedures Guidance
- Call for views: Second review of Specific Direction 8 (LINK)
- CP21/2 - Consultation on delivery and regulation of the New Payments Architecture
- CP21/3 Authorised push payment scams – call for views
- CP21/4 Consumer protection in interbank payments – call for views
- Announcements
-
Annual plans & reports
- Payment Systems Regulator Annual Report and Accounts 2014/2015
- PSR Annual Report 2015/16 - factsheet
- Payment Systems Regulator Annual Report and Accounts 2015/16
- Payment Systems Regulator Annual Plan and Budget for 2016/17
- Payment Systems Regulator Annual Plan and Budget for 2018/19
- Payment Systems Regulator Annual report and accounts 2017/18
- Payment Systems Regulator Annual Plan and Budget 2015/16
- PSR Panel annual report 2015/16
- Factsheet - Annual Plan 2018/19
- Policy Work Programme
- PSR Panel Annual Report 2017/18
- Payment Systems Regulator Annual Plan 2014/15
- PSR Stakeholder reputation survey 2017
- PSR Panel annual report 2016/17
- Payment Systems Regulator Annual Plan and Budget for 2017/18
- Payment Systems Regulator Annual Report and Accounts 2016/17
- PSR Annual Report 2016/17 - factsheet
- Perceptions Research 2016
- Payment Systems Regulator Annual Plan and Budget 2019/20
- Factsheet - Annual Plan 2019/20
- Payment Systems Regulator Annual Report and Accounts 2018/19
- Factsheet - Annual Plan and Budget 2020/21
- Payment Systems Regulator Annual Plan and Budget 2020/21
- The Payment Systems Regulator Limited Annual Report and Accounts 2019/20
- Factsheet - Annual Report and Accounts 2019/20
-
Market reviews
- PSR MR15/1.1 - Final terms of reference: market review into the supply of indirect access to payment systems
- PSR MR15/2.2 - Annex
- PSR MR15/2.1 - Final terms of reference: market review into the ownership and competitiveness of infrastructure provision
- PSR MR15/1.2 - Annexes
- Responses to our interim report on the ownership and competitiveness of infrastructure provision in payment systems
- PSR MR15/1.3 - Final report: market review into the supply of indirect access to payment systems
- PSR MR15/1.3 - Factsheet
- PSR MR15/1.2 - Factsheet
- MR15/2.3 - Factsheet
- Responses to our final report on the ownership and competitiveness of infrastructure provision in payment systems
- PSR MR15/2.3 – Final report: market review into the ownership and competitiveness of infrastructure provision
- Survey for payment service providers
- Costs and benefits of migration to ISO 20022 in SEPA - Final Report
- PSR MR15/2.2 - Interim report: market review into the ownership and competitiveness of infrastructure provision
- Lipis report: Payment system ownership and access model
- PSR MR15/1.2 - Access theory and practice report
- PSR MR15/1.2 - Interim report: market review into the supply of indirect access to payment systems
- MR15/2.2 - Factsheet
- PSR MR15/1 Market review into the supply of indirect access to payment systems - draft terms of reference
- PSR MR15/2.4 - Annex 3
- PSR MR15/2.5 - Annex 3
- PSR MR15/2.3 - Annexes
- PSR MR15/2.4 - Annexes 1 & 2
- PSR MR15/2 Market review into the ownership and competitiveness of infrastructure provision - draft Terms of Reference
- MR 15/2.5 Market review into the ownership and competitiveness of infrastructure provision: remedies decision
- MR 15/2.4 Market review into the ownership and competitiveness of infrastructure provision: remedies consultation
- Responses to our interim report on the supply of indirect access to payment systems
- PSR MR15/1 Responses to indirect access market review draft terms of reference
- PSR MR15/2 Responses to infrastructure market review draft terms of reference
- MR18/1.3 - Responses to our proposed pass-through analysis
- MR18/1.6 - Consultation on our proposed approach to the profitability analysis
- MR18/1.4 - Responses to our proposed approach to the merchant survey
- MR18/1.6 - Responses to our consultation on our proposed approach to the profitability analysis
- MR18/1.4 - Our merchant survey questionnaire
- MR18/1.5 Responses to our consultation on the merchant survey questionnaire
- MR18/1.6 - Responses to our proposed profitability analysis consultation
- MR18/1.7 Annex on merchant survey technical report
- MR18/1.7 Annex on merchant survey results
- MR18/1.7 Annex 5 - Barriers to entry and expansion - Card-acquiring market review
- MR18/1.7 - Glossary - Card-acquiring market review
- MR18/1.7 - Annex 4 - Scheme fees - Card-acquiring market review
- MR18/1.7 Annex 1 - Industry background - Card-acquiring market review
- MR18/1.7 Annex 2 - Pass-through analysis - Card-acquiring market review
- MR18/1.7 Annex 3 - Financial Review - Card-acquiring market review
- MR18/1.7 - Market review into the supply of card-acquiring services: Interim report
- Merchant survey disclosure in the market review into card-acquiring services
- Speeches
-
Policy statements
- Policy Statement 16/1: The application of the Interchange Fee Regulation in the UK - Phase 1
- Guidance on the PSR’s approach as a competent authority for the EU Interchange Fee Regulation
- Policy Statement 16/3: The application of the Interchange Fee Regulation in the UK - Phase 2
- PS 15/25: PSR regulatory fees 2015/16
- The Competition and Markets Authority's guidance on voluntary redress schemes
- PSR voluntary redress scheme application existing infringement decision
- PSR voluntary redress scheme application: no pre-existing infringement decision
- The approval of voluntary redress schemes for infringements of competition law
- Final guidance on the PSR's approach as a competent authority for designation of alternative switching schemes under the PARs
- PS 16/2: The application of the PARs 2015 in respect of alternative arrangements for switching accounts
- Final Super-complaints Guidance
- Onshoring EU Regulatory Technical Standards under the Interchange Fee Regulation: EU Exit Instrument and Policy Statement
- PS 18/12: PSR regulatory fees
- Outcome of consultation on the development of a contingent reimbursement model
- The Payment Services Regulations 2017 – the PSR’s approach to monitoring and enforcement - factsheet
- PSR regulatory fees: 2018/19 fees figures
- Authorised push payment scams: the role of payment system operators – final Terms of Reference
- PSR PS 15/1: A new regulatory framework for payment systems in the UK
- PSR PS17/1: Our decision on the Financial Penalties Scheme
- The Payment Services Regulations 2017 – the PSR’s approach to monitoring and enforcement
- Contactless mobile payments - our report
- PS17/17 PSR regulatory fees 2017/18
- Competition Act 1998 (CA98) Guidance
- PSR PS17/3: Direct Debit Facilities Management – Switching providers - decision on changes to the Bacs Direct Debit rules
- Markets Guidance
- PS16/17 PSR regulatory fees 2016/17
- Application for designation under the Payment Accounts Regulations (PARS)
- Decision on designation under the Payment Accounts Regulations (PARs)
- Factsheet - PSR Policy Statement 15.1
- PSR PS 15/1A: Annexes to the Policy Statement
- Responses to consultation feedback and final guidance documents
- PSR PS19/2: Specific Direction 4a (Procurement: LINK)
- CP19-2: Responses to our consultation on Specific Direction 9 (Crisis Communications: Visa)
- PSR PS19/3 - Specific Direction 9 (Crisis Communications: Visa)
- Business Impact Target 2019
- Access and governance report on payment systems: update on progress
- CP19/4: Responses and our final decision on our consultation on Specific Direction 10 (Confirmation of Payee)
- CP19/4 Full responses to our consultation on Confirmation of Payee
- RP19/1 - Data in the payments industry: Response to our discussion paper
- DP18/1: Data in the Payments Industry - Responses to our discussion paper
- PS20/1: Response to our consultation on varying Specific Direction 10 and decision
- PS19/4 - Specific Direction 10 (Confirmation of Payee)
- RP20/1 – Our final revised ‘day one’ Directions and response to consultation
- CP19/5 - Responses to our discussion paper on the LINK interchange fee structure and summary of our roundtable discussion
- Annual review of Specific Direction 8
- CP19/6: Responses to our Call for Views on our research into cash access, use and acceptance, and summary of our roundtable discussion
- Application of the IFR: Final guidance
- RP20/2 - Revision of our Powers and Procedures Guidance (PPG): Response to consultation on revisions to our PPG
- Business Impact Target June to December 2019
- Specific Direction 10 (Confirmation of Payee) (Varied February 2020)
-
General
- Responses to PSR CP 14/1 - C to H
- Responses to PSR CP 14/1 - I to P
- PSR Board minutes - November 2014
- PSR Board minutes - October 2014
- PSR Board minutes - September 2014
- Policy - associate/senior associate
- Data Protection Act 1998 Subject Access Request form
- Complaints against the PSR form
- Payments Strategy Forum Q&A
- Forum - draft terms of reference
- Carole Begent Q1 2015
- PSR Board minutes - 30 September 2015
- PSR Board minutes - 22 October 2015
- Draft Super-complaints Guidance
- Infographic - Who we are and what we do
- Corporate governance of the PSR Limited
- PSO DG Meeting summary 30 May 2017
- PSO DG Meeting summary 13 June 2017
- PSO DG Meeting summary 27 June 2017
- PSR Panel Vacancy - Independent Expert
- First Forum meeting - Strategy Setting Principles and Priorities
- First Forum meeting - ANNEX 1 Strategy Setting Principles and Priorities
- First Forum meeting - ANNEX 2 Summary of Discussions Held at the Payments Community Event
- First Forum meeting - Forum Work Programme
- First Forum meeting - Composition of the Payments Strategy Forum
- First Forum meeting - Payments Strategy Forum Agenda
- Second Forum meeting - Payments Strategy Forum agenda
- Second Forum meeting - Payments Strategy Forum minutes 08102015 - final
- Second Forum meeting - Payments Strategy Forum terms of reference - final
- Second Forum meeting - Forum away day output
- Second Forum meeting - Forum strategy; objectives, principles and structure
- Second Forum meeting - Evaluation framework
- Second Forum meeting - High level work programme
- Second Forum meeting - Annex 1: High level work programme
- Second Forum meeting - End user needs working group terms of reference - final draft
- Second Forum meeting - End user needs working group work plan
- Second Forum meeting - End user needs working group forum report
- Second Forum meeting - Simplifying access to markets working group terms of reference
- Second Forum meeting - Simplifying access to markets working group work plan
- Second Forum meeting - Simplifying access to markets working group Forum report
- Second Forum meeting - Financial crime working group terms of reference
- Second Forum meeting - Financial crime working group work plan
- Second Forum meeting - Financial crime working group Forum report
- Second Forum meeting - Horizon scanning working group terms of reference
- Second Forum meeting - Horizon scanning working group work plan
- Second Forum meeting - Horizon scanning working group report
- Second Forum meeting - Forum engagement
- PSR CMA memorandum of understanding
- Second Forum meeting - draft minutes
- PSR Board minutes - 27 January 2016
- PSR Board minutes - June 2018
- PSR Board minutes - July 2018
- Summary of key comments from submissions to PSR consultation CP18/2
- PSR Specific Direction 8
- PSR Board minutes - September 2018
- Responses to draft Terms of Reference to card-acquiring services market review
- PSR MR18/1.2 - Final terms of reference: market review into the supply of card-acquiring services
- Draft Variation of Specific Direction 4
- PSR Board minutes - November 2018
- The Scottish free-to-use ATM network
- PSO DG Meeting summary 24 January 2017
- PSO DG Meeting summary 7 February 2017
- Specific direction 2
- ATM Impact Study - Summary findings
- The PSR's letter to LINK
- PSR Board minutes - May 2018
- Protecting the UK's ATM network
- Specific direction 5
- Application for disputes form
- PSO DG Meeting summary 20 December 2016
- PSO DG Meeting summary 28 February 2017
- Specific direction 6
- PSO DG Meeting summary 1 November 2016
- MoU between PSR and other financial regulators
- PSO DG Terms of Reference
- PSO DG Register of Interests
- PSO DG Meeting summary 2 December 2016
- PSR stakeholder reputation survey 2018
- PSR Panel Terms of Reference
- PSR Panel recruitment process
- PSO DG Meeting summary 22 November 2016
- Specific direction 3
- PSO and UKPA SLT briefing - January 2017
- PSO Delivery Group: Communications Approach
- The PSR's ATM reporting requirements
- PSR Annual Report 2017/18 - factsheet
- Administrative Priority Framework
- PSO DG Meeting summary 10 January2017
- PSR Penalties Guidance
- PSODG Revised Terms of Reference
- Egress user guide
- Objectives Guidance
- Hannah Nixon's letter to the Chair of the Treasury Select Committee January 2018
- Exploratory analysis of the prospects for, and potential impacts of, ATM scheme competition
- PSR Board minutes - 22 November 2017
- PSR CP 14/1 - External reports: RPI paper on international approaches
- Visa Europe Ltd (Visa Europe) - compliance report for 2017
- PSR Annual Plan and budget 2017/18 - Factsheet
- Responses to our consultation on the development of a contingent reimbursement model
- PSR CP 14/1 - Supporting Paper 2: Payments industry strategy and areas for collaboration
- Q2 2017 Stakeholder event costs
- Our letter to the Chair of the Treasury Select Committee about Britain's free-to-use cash machines
- LINK Scheme Ltd (LINK) - compliance report for 2017
- PSR Board minutes - March 2018
- PSR CP 14/1 - External reports: Accenture innovation report
- PSR CP 14/1 - Questionnaire on Access to Card Payment Systems
- PSR CP 14/1 - Supporting Paper 3: Ownership, governance and control of payment systems
- PSR CP14/1 - Consultation questions response template
- PSR CP 14/1 - External reports: RPI regulatory approach report
- PSR CP 14/1 - External reports: KPMG infrastructure report
- FOI request form
- PSR CP 14/1 - External reports: Accenture governance report
- PSR CP 14/1 - Supporting Paper 6: Regulatory tools
- Cheque and Credit Clearing Company (C&CCC) - compliance report for 2017
- PSR CP 14/1 - External reports: Ofcom / PSR joint study
- PSR CP 14/1 - Questionnaire on access to interbank payment systems
- The PSR's Financial Penalty Scheme
- PSR CP 14/1 - Supporting Paper 4: Access to payment systems
- MR15/2.4 - Factsheet
- Factsheet - Outcome of our consultation about a contingent reimbursement model
- PSR Board minutes - 13 September 2017
- PSR Board minutes - 24 January 2018
- PSR CP 14/1 - Supporting Paper 5: Interchange fees
- PSR Specific Direction 7
- Non-confidential responses to the March 2014 PSR call for inputs
- FOIA and environmental information regulations fees statement
- Faster Payments Scheme Ltd (FPSL) - compliance report for 2017
- CHAPS Clearing Company Ltd (CHAPS Co) - compliance report for 2017
- PSR CP 14/1 - External reports: London Economics report on competition and collaboration
- Bacs Payment Schemes Ltd (BPSL) - compliance report for 2017
- PSR CP 14/1 - Supporting Paper 1: The PSR and UK payments industry
- MR15/2.5 - Factsheet
- Information notices issued by the PSR in relation to monitoring of the EU Interchange Fee Regulation
- Stakeholder engagement manager/senior manager
- PSR MR15/2.5 - Annexes 1 & 2
- Responses to PSR CP 14/1 - A to B
- Factsheet - Market review into the ownership and competitiveness of infrastructure provision
- Visa Europe Ltd (Visa Europe) - compliance report for 2016
- PSR Panel vacancies
- PSR Board minutes - May 2014
- Communications manager
- Bacs Payment Schemes Ltd (BPSL) - compliance report for 2016
- CHAPS Clearing Company Ltd (CHAPS Co) Faster Payments - compliance report for 2016
- Responses to remedies consultation: Market review into the ownership and competitiveness of infrastructure provision
- PSO DG Meeting summary 17 May 2017
- PSR Board minutes - February 2015
- Economist - technical specialist
- Payments Community Roundtables Agenda
- PSR Board minutes - 17 May 2017
- PSO DG Meeting Summary 11 July 2017
- Factsheet - Market review into the supply of indirect access to payment systems
- Planning and operations senior associate
- Competition and regulatory lawyers
- Mastercard Inc - compliance report for 2016
- Mastercard Inc - compliance report for 2017
- PSR Board minutes - April 2014
- Stakeholder engagement associate
- Policy manager
- Economist - associate/senior associate
- Faster Payments Scheme Ltd (FPSL) - compliance report for 2016
- PSR Board minutes - 21 June 2017
- Decision notice – Cheque and Credit Clearing Company Ltd (C&CCC)
- Responses to PSR CP 14/1 - R to Y
- PSR Board minutes - July 2014
- Cheque and Credit Clearing Company Ltd (C&CCCL) - compliance report for 2016
- Link Scheme Ltd (Link Scheme) - compliance report for 2016
- PSR Board minutes - March 2015
- Working Group 2 - Discussion Paper 3 - Developing the Payments Strategy Forum terms of reference
- PSR Board minutes - 4 June 2015
- PSR Board minutes - 18 June 2015
- Infographic - What the IFR means for consumers
- PSR Board minutes - 22 March 2017
- PSR Board minutes - 5 July 2017
- Working Group 2 - Agenda
- Working Group 3 - Discussion paper 4 - Progress on terms of reference
- Working Group 3 - Presentation - How the Authorities will interact with the Forum
- PSO DG Meeting summary 7 March 2017
- Working Group 1 - Agenda
- Working Group 1 - Discussion Paper 2 - Agreeing selection process for Independent Forum Chair
- Working Group 3 - Agenda
- PSO DG Meeting summary 14 March 2017
- PSO DG Meeting summary 21 March 2017
- PSO DG Meeting summary 28 March 2017
- PSO DG Meeting summary 24 April 2017
- PSR Board minutes - 12 May 2015
- PSR Board minutes - 19 January 2017
- Infographic - How the IFR affects retailers
- Annual Plan Launch - Event costs
- Working Group 1 - Discussion paper 1 - Agreeing the objectives and scope of the Payments Strategy Forum
- PSR Board minutes - 21 July 2015
- Hannah Nixon Q2 2015
- Mark Falcon Q2 2015
- First Forum meeting - Payments Community engagement
- PSR Board minutes - 14 September 2016
- PSR Board minutes - 8 December 2016
- First Forum meeting - Payments Strategy Forum Terms of Reference – Draft
- Carole Begent Q2 2015
- PSR events and costs Q2 2015
- PSR Board minutes - 9 November 2016
- Hannah Nixon Q1 2015
- Mark Falcon Q1 2015
- PSR Board minutes - 27 November 2015
- Carole Begent Q3 2015
- Hannah Nixon Q3 2015
- PSR Board minutes - 11 May 2016
- PSR Board minutes - 22 June 2016
- PSR Board minutes - 9 March 2016
- PSR Board minutes - 13 July 2016
- Original Specific Direction 4
- Specific direction 4
- Review of 'day one' directions - Responses to consultation CP18/1
- PSR Board minutes - January 2019
- PSR Responsibilities map and committee structure
- PSR's open letter to Pay.UK Limited - May 2019
- PSR Board minutes - March 2019
- Factsheet - access and governance report June 2019
- Privacy Notice
- Card-acquiring services market review: General submissions received in Q1 2019 (other than in response to consultations)
- Consultation on our merchant survey questionnaire
- PSR Panel Annual Report 2018/19
- Access and governance report on payment systems 2019 - Pay.uk
- Access and governance report on payment systems 2019 - Visa Europe
- Access and governance report on payment systems 2019 - Mastercard
- Access and governance report on payment systems 2019 - LINK Scheme Ltd
- PSR Board minutes - June 2019
- Conflict of Interests policy for Non-Executive Directors
- PSR regulatory fees: 2019/20 fees figures
- PSR Board minutes - July 2019
- PSR Board minutes - September 2019
- PSR Board minutes - October 2019
- PSR Board minutes - November 2019
- PSR Specific Direction 1
- PSR General directions
- Factsheet - Our revised 'day one' Directions
- The PSR Complaints Scheme
- Senior Managers Regime - PSR statements of responsibility
- Senior Managers Regime - Management responsibilities
- Authorised push payment (APP) scams conference call – 30 March 2020
- Q3 2019 Gifts, hospitality and expenses: Chris Hemsley
- Q2 2019 Gifts, hospitality and expenses: Chris Hemsley
- Q1 2019 Gifts, hospitality and expenses: Carole Begent
- Q1 2019 Gifts, hospitality and expenses: Chris Hemsley
- Q4 2018 Gifts, hospitality, expenses: Carole Begent
- Q4 2018 Gifts, hospitality, expenses: Hannah Nixon
- Q4 2017 Gifts Hospitality Expenses Hannah Nixon
- Q3 2018 - Gifts, Hospitality & Expenses: Hannah Nixon
- Q4 2016 Gifts Hospitality Expenses Carole Begent
- Q4 2016 Gifts Hospitality Expenses Hannah Nixon
- Q2 2016 Gifts Hospitality Expenses Hannah Nixon
- Q2 2017 Gifts Hospitality Expenses Hannah Nixon
- Q3 2016 Gifts Hospitality Expenses Carole Begent
- Q1 2016 Gifts Hospitality Expenses Hannah Nixon
- Q3 2016 Gifts Hospitality Expenses Hannah Nixon
- Q1 2016 Gifts Hospitality Expenses Carole Begent
- Q2 2016 Gifts Hospitality Expenses Carole Begent
- Q2 2017 Gifts Hospitality Expenses Carole Begent
- Q3 2017 Gifts Hospitality Expenses Carole Begent
- Q3 2017 Gifts Hospitality Expenses Hannah Nixon
- Q2 2018 - Gifts, Hospitality & Expenses: Hannah Nixon
- Q3 2018 - Gifts, Hospitality & Expenses: Carole Begent
- Q1 2017 Gifts Hospitality Expenses Hannah Nixon
- Q1 2017 Gifts Hospitality Expenses Carole Begent
- Q4 2015/16 Gifts Hospitality Expenses Hannah Nixon
- Q4 2015/16 Gifts Hospitality Expenses Carole Begent
- General Direction 1: Cooperative relationships with the PSR (2020)
- General Direction 2: Access (FSBRA) (2020)
- General Direction 3: Access (PSRs 2017) (2020)
- General Direction 4: Service-user interests (interbank payment systems) (2020)
- General Direction 5: Conflict of interest (FSBRA) (2020)
- Specific Direction 1: Access (sponsor banks) (2020)
- PSR Board minutes - January 2020
- PSR Board minutes - March 2020
- Powers and Procedures Guidance
- Guidance on the PSR’s approach as a competent authority for the EU Interchange Fee Regulation - June 2020
- Powers and Procedures Guidance - June 2020
- PSR Panel Recruitment - May 2020
- Card-acquiring services market review: General submissions received in Q1 2020 (other than in response to consultations)
- PSR Board minutes - May 2020
- Decisions on applications for exemption from the requirement to introduce Confirmation of Payee (CoP) - July 2020
- DRAFT PSR internal review process explained
- PSR internal review process explained
- PSR Board minutes - June 2020
- Complaints about the PSR form
- PSR Panel Annual Report 2019/20
- Access to cash factsheet - July 2020
- Infographic - Our work protecting people from Authorised Push Payment (APP) scams
- Q4 2019 Gifts, hospitality and expenses: Chris Hemsley
- Q1 2020 Gifts, hospitality and expenses: Chris Hemsley
- PSR regulatory fees: 2020/21 fees figures
- PSR Board minutes - July 2020
- Draft undertakings for the confidentiality ring used for pass-through disclosure
- Pass-through disclosure in the market review into card-acquiring services
- Infographic - What happens when a consumer uses a credit or debit card?
- Payments through the ages
- Usage of payment methods in the UK
- PSR Board minutes - August 2020
- FCA/PSR Access to Cash - Steering Group (meeting minutes - 16 October 2020)
- Subject Access Request form
- FCA/PSR Access to Cash - Working Group 1: Consumer and SME Needs (meeting minutes - 30 September 2020)
- FCA/PSR Access to Cash - Working Group 1: Consumer and SME Needs (meeting minutes - 9 October 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 2 October 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 8 October 2020)
- FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 1 October 2020)
- FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 12 October 2020)
- FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 1 October 2020)
- FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 15 October 2020)
- PSR Board minutes - September 2020
- Q2 2020 Gifts, hospitality and expenses: Chris Hemsley
- FCA/PSR Access to Cash - Steering Group (meeting minutes - 9 November 2020)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (Terms of Reference)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 26 November 2020)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 19 November 2020)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 12 November 2020)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 5 November 2020)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 29 October 2020)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 22 October 2020)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 15 October 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (Terms of Reference)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 26 November 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 19 November 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 12 November 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 5 November 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 22 October 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 14 October 2020)
- FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (Terms of Reference)
- FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 16 November 2020)
- FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 2 November 2020)
- FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 22 October 2020)
- FCA/PSR Access to Cash - Working Group 4: Digital Transition (Terms of Reference)
- FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 24 November 2020)
- FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 16 November 2020)
- FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 9 November 2020)
- FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 2 November 2020)
- Q3 2020 Gifts, hospitality and expenses: Chris Hemsley
- FCA/PSR Access to Cash - Steering Group (meeting minutes - 18 December 2020) (1)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 3 December 2020)
- FCA/PSR Access to Cash – Working Group 1: Consumer and SME Needs (meeting minutes - 8 December 2020)
- FCA/PSR Access to Cash - Working Group 2: Access to Branch Services (meeting minutes - 3 December 2020)
- FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 30 November 2020)
- FCA/PSR Access to Cash - Working Group 4: Digital Transition (meeting minutes - 1 December 2020)
- FCA/PSR Access to Cash - Working Group 3: Access to Cash Withdrawals (meeting minutes - 10 December 2020)
- Consumer and SME Roundtable (minutes - 4 December 2020)
- Responses to call for input on competition and innovation in the New Payments Architecture
- PSR Board minutes - November 2020
- PSR Board minutes - January 2015
-
News
- Search
- Sitemap
- 404
- Copyright and website content
- Cookies, privacy and data protection
- Website accessibility
- Handling classified information
- Freedom of information
- Contact us
- Speaker requests
- Procurement
- PSR approach to whistleblowing
- Media enquiries
- Payment System Operator Delivery Group
scroll down