PSR quarterly update Autumn 2021

We want to make sure our stakeholders continue to have the latest updates on our work.

In this this autumn edition, we cover the latest developments on our work to tackle APP scams, including our consultation on our proposal to require the major Payment Service Providers (PSPs) to publish data on their performance in relation to APP scams, and reimbursement for victims. We are also considering what further action we can take using our existing powers and welcome the government’s pledge to update legislation to address any barriers to regulatory action. There is a feature from Natalie Timan, our Head of Strategy and Analysis Monitoring talking about our proposed strategy.

We also include an overview of our work on New Payment Architecture (NPA), our final report for our card-acquiring market review, and conclude with a short review of our work on access to cash including our proposed new Specific Direction to maintain broad geographical coverage of free-to-use (FTU) ATMs.