- Introduction from Hannah Nixon, PSR managing director
- Keynote speech from John Griffith-Jones, PSR chairman
- Strategy and governance: Gareth Thomas, PSR acting head of regulatory strategy and policy
- Access to payment systems: Jana Mackintosh, PSR policy manager
- How the PSR will operate: Nancy Johnson, PSR manager – legal and regulatory
- Q&A with Hannah Nixon, Gareth Thomas, Jana Mackintosh and Nancy Johnson
