This requires Pay.UK to create the APP scams reimbursement rules. 

The PSR has identified and corrected minor non-material typographical errors in the text of SR1. Specifically, errors in paragraphs 1.7, 5.8, 5.12a-b, 9.1 and 10.2 have been rectified.

With the exception of these paragraphs, no changes have been made to the text of SR1 as amended and updated on 12 July 2024.

Supplementary Files

  • SR1 Consumer Standard Of Caution Exception Dec 2023

    Specific Requirement 1: The Consumer Standard of Caution Exception

    pdf | 143.1 KB

  • SR1 Consumer Standard Of Caution Guidance Dec 2023

    Specific Requirement 1: The Consumer Standard of Caution Exception Guidance

    pdf | 213.6 KB

  • SR1 Excess Value Supplementary Dec 2023

    Specific Requirement 1: Maximum excess - Notice of value

    pdf | 143.3 KB

  • SR1 Max Limit Value Supplementary Dec 2023

    Specific Requirement 1: Maximum level of reimbursement - Notice of value

    pdf | 105.1 KB

  • Amended Specific Requirement 1 July 2024 COMPARED

    Amended Specific Requirement 1 - with changes

    This document is our amended Specific Requirement 1 which includes tracked changes.

    pdf | 595.7 KB

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