The PSR Executive Team

David became Interim Managing Director on 10 June 2024. 

As Managing Director, David is a member of the PSR board as Executive Director. Prior to this, he had been a non-executive director of the PSR Board since 2020.

David was previously the Director of Retail Banking at the Financial Conduct Authority where he was responsible for the supervision of retail banking groups the UK and policy development for retail banking and mortgages. Prior to this role David was the Director of Policy, with responsibility for policy development across a wide range of areas both retail and wholesale, and oversight of the FCA’s Innovation Hub.

David worked in regulation at the FCA (and its predecessor the FSA) for more than 20 years, spanning several different roles in both Policy and Supervision. During his time at the FCA, he was involved in leading and delivering a number of large scale initiatives including the Retail Distribution Review, the development of the Senior Managers and Certification regime and implementation of PSD II.

David is a previous Chair of the G20/OECD Task Force on Financial Consumer Protection. Prior to joining the regulator, he worked in the financial services industry for 10 years gaining experience in banking, financial advice and mortgages.

Deborah Jones was appointed Interim Deputy Managing Director of the PSR with effect from 3 March. In this interim role, Deborah oversees the Policy and Supervision and Compliance Monitoring Divisions and is a member and Deputy Chair of the PSR’s Executive Committee. 

Deborah joins from the FCA where she was Director of Integrated Regulation. She has been at the FCA for 11 years, where she has been a Director of Competition, Supervision (Life insurance and financial advice) and Transformation. Prior to joining the FCA, she practised competition law at Slaughter and May and led enforcement and policy teams at the Office of Fair Trading. 

Kate became the PSR’s Head of Policy in October 2022. Prior to this, she was a senior adviser to the PSR.

Kate has 25 years of experience in payments, 18 of these at Lloyds in retail banking and payments including: payments integration for the merger of Lloyds and HBoS; leading the design and build for the payments function at TSB; Change Director at TSB; and Payments Director at TSB.

Kate leaves the PSR at the end of April 2025 to take up a new opportunity outside the PSR.

Claire was appointed interim Head of Policy on 8 April 2025. She joined the PSR in May 2022 as a senior policy manager leading the work on authorised push payment fraud. Prior to joining the PSR, she was in Policy Director roles at Ofwat and ORR. Claire also led the Government regulatory co-ordination initiative, the UK Regulators Network. In those roles she delivered prominent regulatory policy projects including major industry reform in rail and open access data in water. 

Natalie joined the PSR in July 2023 as Chief Operating Officer (COO) and Head of People and Operations.

Natalie joined the PSR from the Cabinet Office where she was Director of the Leadership, Government Skills and Curriculum Unit; prior to that she was Chief of Staff to the COO of the Civil Service and Permanent Secretary for the Cabinet Office.

Oliver joined the PSR in June 2023 as its Head of Supervision and Compliance Monitoring. Prior to joining the PSR, he was Director of Regulatory Operations at the Bar Standards Board, the independent regulator of the barrister’s profession. In his time at the Bar Standards Board, he led major programmes of regulatory reform including the introduction of a supervision regime for barristers and the opening of the legal services market to new business entities and training providers.

Oliver has a particular interest in ensuring that vulnerable members of the public have access to competent legal representation. He has led cross regulator initiatives to improve the quality of legal representation for young people within the criminal justice system and bereaved families involved in the Coronial Court.

Alex joined the PSR in June 2023 as General Counsel.

Alex joined the PSR from the Cabinet Office, where she led the Investment Screening Unit's work in relation to risk identification, analysis, remedies, compliance and enforcement in respect of the National Security and Investment Act 2021.

Prior to this role, Alex was Legal Director at the UK Competition and Markets Authority (CMA) – leading on all aspects of antitrust investigations and merger control. During her time at the CMA, Alex also served as Mergers Director and Head of Brexit strategy. Alex's has also held senior legal roles in NHS Improvement and Ofgem.

Dan joined us in January 2024 as PSR’s Head of Strategy and Intelligence to lead our Strategy and Intelligence division. With the focus  on understanding current and future trends in payments, both in the UK and internationally. This informs the delivery of our five-year Strategy and identifies new areas that we should be focusing on.  In May 2024 the team evolved to include communications and engagement and the team has been rebranded Strategy, analysis and engagement.